FAQ
Frequently Asked Questions about Size, Fit, Material & Returns
Here you'll find brief answers to questions about BIMONI underwear, low-rise cuts, trunks, jockstraps, viscose, lyocell, swimwear, packs, shipping, exchanges, and warranty.
Size & Fit
How do I find my size?
Measure your waist or hip circumference where you want the underwear to sit. Then compare the measurement with the size chart on the product page.
What if I'm between sizes?
If you're between two sizes, we usually recommend sizing up. This is especially true for tight, elastic, or low-rise cuts.
Does BIMONI run small?
Many styles are designed for a close fit. Depending on the brand, material, and cut, one size larger may be more comfortable. Please always refer to the note on the respective product page.
Which size for more room?
If you want more room in the front, choose one size larger or a style with elastic material and an anatomical front.
Why does the waistband sit lower?
For low-rise styles, the waistband intentionally sits lower on the hips. This looks more modern, more body-hugging, and fits well under low-rise pants.
Cuts & Terms
What is a trunk?
A trunk is a short, body-hugging men's underwear style with short legs. It's sportier than classic boxer shorts and offers more support than loose shorts.
Trunk or boxer?
A trunk fits tighter and is shorter than classic boxer shorts. This makes it suitable for wearing under jeans, suit trousers, or tight clothing.
Trunk or brief?
A brief has no legs and feels freer. A trunk has short legs, offering a bit more coverage, support, and a sportier look.
What does Low Rise mean?
Low Rise means the waistband sits lower on the hips. The cut looks more modern, more body-hugging, and fits well under low-rise pants.
What does Push-up mean?
Push-up means the front area is visually enhanced. For our push-up swimwear, the effect is created by a removable foam insert in the front.
Low Rise & Everyday Wear
Is Low Rise comfortable?
Yes, if the size is right. Low-rise underwear sits lower and can be very comfortable, especially with elastic materials like modal, viscose, lyocell, or elastane blends.
Who is Low Rise suitable for?
Low Rise is suitable for men who like modern, body-hugging underwear and prefer a lower waistband.
Low Rise under jeans?
Low-rise underwear fits well under jeans, especially if the pants also sit a bit lower. This makes the waistband less noticeable.
Does Low Rise show through?
That depends on the cut and material. Smooth, elastic fabrics usually lie flatter and are less likely to show through clothing.
Jockstraps & Sexy Underwear
What is a jockstrap?
A jockstrap is men's underwear with a supportive front and an open rear. It combines support, freedom of movement, and a distinctive look.
Is a jockstrap suitable for everyday wear?
Yes, many men wear jockstraps in everyday life. Important factors are the right size, a comfortable waistband, and soft leg straps.
Jockstrap under jeans?
A jockstrap can be worn under jeans. For everyday wear, models with a smooth front and not-too-thick seams are recommended.
Brief or jockstrap?
A brief offers more classic coverage. A jockstrap offers support in the front and more freedom in the back. The choice depends on the desired wearing sensation.
Is sexy underwear comfortable?
Sexy underwear can be very comfortable if the material, cut, and size are right. Elastic fabrics and a suitable front are particularly important.
Materials & Feel
What is viscose?
Viscose is a particularly soft, smooth fiber with a pleasant skin feel. It is often used for underwear when a soft, flowing, and slightly cooling touch is desired.
Why Premium Viscose?
We use premium viscose because it feels very soft on the skin, drapes smoothly, and adapts comfortably to the body. Together with elastane, it creates an elastic, body-hhugging fit.
What is Lyocell?
Lyocell is a high-quality, smooth, and very soft fiber. It feels pleasant on the skin and is particularly suitable for modern, body-hugging men's underwear.
Why Lyocell at BIMONI?
For our BIMONI Brand, we use a special Lyocell material because it is soft, smooth, and pleasant on the skin. The fabric has a high-quality, modern look and provides a very comfortable wearing experience.
What does Elastane do?
Elastane provides stretch, shape retention, and a better fit. This allows the underwear to move better with the body and remain body-hugging.
Which material is soft?
Modal, viscose, and lyocell are particularly soft. If you're looking for a smooth, soft skin feel, these materials are usually an excellent choice.
How do I wash underwear?
Please always follow the care label. Many styles can be washed at 30–40 °C on a gentle cycle. Tumble drying and heavy ironing should usually be avoided.
Can underwear be put in the dryer?
We generally recommend not tumble-drying underwear. Air drying is gentler on the material, waistband, and elasticity.
Swimwear & Push-up
What is Push-up in swimwear?
Our push-up swimwear features a removable foam insert in the front. This can visually shape and emphasize the front area.
Can the foam insert be removed?
Yes, the foam insert is removable. You can insert or remove it as desired.
How does Push-up work?
The foam insert is located in the front area of the swimwear and provides more shape there. This can make the silhouette appear fuller and more defined.
Is Push-up visible?
The effect varies depending on the style, size, and body shape. It is intended to enhance the shape without significantly compromising comfort.
Packs & Bundles
What is a pack?
A pack contains multiple items in a set. Depending on the product, colors, patterns, or variations may be combined.
Why a multipack?
A multipack usually offers a better price per item and is ideal if you want to buy several colors or styles in bulk.
Are packs cheaper?
Yes, packs are often more attractively priced than individual purchases. The advantage lies in the better price-performance ratio per item.
Can I choose colors?
This depends on the specific product. For fixed packs, colors and patterns are already predetermined. For variant packs, you will see the selection directly on the product page.
Can I mix sizes?
For most packs, only one common size is possible. If you need different sizes, we recommend individual products or separate orders.
Shipping, Returns & Exchanges
How fast is shipping?
We usually ship quickly from Germany. The exact delivery time is displayed at checkout and on the product page.
Are returns free?
Yes, returns are free within Germany. Please first submit a return request or send us an email with your order number.
How long can I return an item?
You can return your order within 30 days, provided the items meet the return conditions.
How do returns work?
Please submit a return request through our shop or contact us via email. You will then receive the necessary return information.
Can I exchange an item?
Yes, an exchange is generally possible, provided the item meets the return conditions and the desired replacement size is available.
What if the size is wrong?
Please contact us with your order number and the desired replacement size. We will then check immediately whether an exchange is possible.
When will I receive a refund?
After receipt and inspection of the returned item, the refund will be processed via the original payment method.
Warranty & Quality
Is there a warranty?
Yes, we offer a 3-month warranty on our products for material and manufacturing defects.
What if there's a hole?
If a hole develops within 6 months during normal use, please contact us with your order number and a photo of the item. We will review the case and send you a replacement if the claim is justified.
What is excluded?
Damages due to improper care, improper use, normal wear and tear, or external influences are excluded.
Production, Origin & Quality
Where is BIMONI developed and designed?
Our BIMONI private label collection is developed and designed in Munich. Our team defines the design, cut, material selection, sizing, and quality requirements. Subsequently, samples are created, tested, and further developed until approval.
Where does BIMONI produce?
Our BIMONI private label collection is manufactured in China, predominantly within our own production structure in the Shanghai area. This allows us to closely coordinate product development, sample creation, material procurement, and series production, and to directly accompany the individual production steps.
The production location alone is not a reliable quality indicator. Decisive factors are clear product specifications, controlled materials, qualified workmanship, and consistent quality checks. These are precisely the requirements we manage together with our team on-site.
What requirements apply to materials and textiles?
For products we offer in the European Union, we select materials and components according to the applicable European requirements for product safety, textile labeling, and chemical substance restrictions. This includes, in particular, the provisions of the REACH regulation for restricted substances and the correct declaration of textile fiber composition.
Additionally, depending on the product, we pay attention to internal quality characteristics such as color fastness, washing and dimensional stability, elasticity and recovery, seam strength, abrasion behavior, workmanship, and a pleasant skin feel. Fabrics, waistbands, seams, prints, and other components must match the cut and intended use of the respective item.
How does BIMONI control product quality?
Before series production, we check samples for fit, sizing, material feel, workmanship, and function, among other things. During manufacturing, relevant production steps are controlled. Before release, we pay particular attention to seams, dimensions, elasticity, color, print image, labeling, and the overall impression of the product.
Should a material or manufacturing defect occur despite these controls, you can contact our customer service. We provide a 6-month warranty on material and manufacturing defects.
Why does BIMONI produce in China?
China has highly specialized textile factories, experienced skilled workers, and an efficient supply chain for fabrics, waistbands, elastic materials, prints, and special processing techniques. This enables us to precisely implement classic basics as well as body-hugging low-rise cuts, jockstraps, swimwear, and more unusual niche products.
Our own production structure allows us to control development and manufacturing more closely than with purely anonymous contract awarding. Our aim is not to produce as cheaply as possible, but to combine design, wearing comfort, workmanship and a market-driven price-performance ratio.
Who develops the products?
Product ideas, designs, cut specifications, material selection and quality requirements are developed by our team in Munich. The technical elaboration, sample development and series implementation then take place in close cooperation with our own production facility in China.
Why BIMONI?
What makes BIMONI different?
BIMONI doesn't just offer classic, boring men's underwear. We also cater to niches with bolder looks, modern fits, and confident fashion for men.
Who is BIMONI for?
BIMONI is for men who are looking for comfortable underwear but don't want to sacrifice style, body accentuation, and special designs.
Why bold looks?
Underwear can be functional, but it can also be fun. That's why, in addition to basics, we also offer more striking colors, special cuts, mesh, low rise, jockstraps, and modern swimwear.
Is BIMONI only sexy?
No. Our focus is on a combination of comfort, fit, material feel, and modern look. Sexy designs are a part of that, but not the only reason for BIMONI.
Why buy from BIMONI?
You'll find modern men's underwear, swimwear, and niche styles with us that aren't available everywhere. Many models are body-hugging, soft, elastic, and deliberately different from classic standard underwear.
